"When a company screws up so horribly, letting down literally…

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https://mises.org/wire/pges-failures-show-dangers-government-imposed-utility-monopolies
"When a company screws up so horribly, letting down literally millions of its customers and moreover promising to continue doing so for another decade (!), the obvious question is: Why don’t they go out of business? Why doesn’t a competitor grab their market share?

The answer, of course, is that the California government forbids PG&E’s customers from switching to a competitor."