"Dispatched through the Eugene police-fire-ambulance communications center and through the Springfield non-emergency number, CAHOOTS provides a unique response to non-violent situations. In mostly 12-hour shifts, teams made up of a medic and a crisis worker respond to urgent medical or psychological crises. They attend to people suffering with addiction, disoriented people, mental health emergencies and sometimes homeless people in danger of getting a ticket, in order to assess, aid and make a plan to help. Between the two cities it serves, CAHOOTS responds to around 23,000 calls a year."